Client Support

Already a user and in need of assistance? Our dedicated support team at iBrokerage is here for you every step of the way. Whether you have questions, encounter issues, or simply need guidance, reaching our support team is just a click or call away. Count on prompt assistance and expert guidance to ensure your experience with iBrokerage is nothing short of exceptional.

support@iBrokerage.ca
+1 888.886.0666

Tutorials.
Learn by Watching

Designed for you to explore the platform and discover powerful tools!

Introduction

Explore our Introduction videos to get familiar with the portal, discover key features, and learn how each module can help simplify your daily workflow and improve productivity. This will give you a better understanding of the platform and show you how to take full advantage of the tools and features available to support your success.

Portal Overview

Get a guided introduction to the portal and discover how to navigate dashboards, access tools, and manage your daily activities more efficiently. This overview will help you become familiar with the platform to get started.

Features Overview

Explore the platform’s key features and learn how each tool is designed to support your workflow, improve productivity, and simplify day-to-day operations. Discover the capabilities available to help you work smarter.

360 Agent CRM

Learn how the 360 Agent CRM helps you manage client relationships, track interactions, organize leads, and monitor activity in one centralized place. See how the CRM can streamline communication.

Modules

Explore our Module videos to learn how each tool works, understand their key features, and discover how they can help streamline your workflow, improve productivity, and support your day-to-day operations. These videos will help you gain practical knowledge and take full advantage of the platform’s powerful modules and capabilities.

Transactions Management

Learn how to manage real estate transactions from start to finish with tools designed to track progress, organize deals, and monitor important activities in one centralized dashboard.

Complaints Management

Discover how the Complaints Management module helps streamline complaint tracking, organize case details, and improve resolution processes through clear oversight tools.

Tickets Management

Explore how the Tickets Management system simplifies support requests by helping you create, track, file, manage, and resolve your tickets efficiently.

Recruitment Campaigns

Learn how to create and manage recruitment campaigns designed to attract new agents, track engagement, and organize outreach efforts through one easy-to-use platform.

Retention & Greetings

Discover tools that help strengthen relationships through automated greetings, and retention campaigns designed to keep agents engaged and connected.

Open House Sharing

Explore how Open House Sharing makes it easy to post, manage, and share open house opportunities while helping agents collaborate and stay informed in real time.

Display Slider

Learn how to manage and customize display sliders to highlight announcements, promotions, updates, and important content across the portal with flexible visibility controls.

Prospect Campaigns

Discover how Prospect Campaigns help you organize outreach efforts, connect with potential leads, and manage marketing campaigns designed to grow your network.

Agent Billing

Explore the Agent Billing module and learn how to track invoices, monitor payments, manage billing records, and simplify financial operations for agents and brokerages.